Welcome to The Sensory Date, operated and owned by KKRIVA AROMATIQUE (“we”, “us”, “our”). This policy govern your use of our website www.thesensorydate.com and any purchase you make from us. By visiting the website, browsing, or placing an order, you agree to be bound by these terms. If you do not agree, please do not use the website located at https://thesensorydate.com.
This Privacy Policy explains how KKRIVA AROMATIQUE (“The Sensory Date”, “we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit or make a purchase from www.thesensorydate.com (the “Website”) or interact with us on WhatsApp, email, or social media.
By using our Website or purchasing our products, you agree to the practices described in this Privacy Policy.
Who we are
The Sensory Date is a fragrance brand and registered trademark operated by KKRIVA AROMATIQUE, a registered MSME based in Delhi, India. Our website address is www.thesensorydate.com. You can reach us at hello@thesensorydate.com or on WhatsApp at (+91) 9540663343 for any questions about this Policy or your data.
Information we collect
When you interact with us, we collect some information so we can serve you properly. This includes details you share directly with us, such as your name, email address, phone or WhatsApp number, billing and shipping address, and the products you order. If you contact us for support, join our newsletter, take part in our Discovery Set credit programme, or send us feedback, we also receive the content of those messages. Payment information is handled by secure payment gateways; we do not store your full card or UPI details on our own servers.
We also collect certain information automatically when you browse the website, such as your IP address, approximate location, device and browser type, and which pages you visit and click on. This happens through cookies and similar technologies and helps us understand how people use the site, keep it secure, and improve the experience over time. In some cases, we receive limited information from third parties, such as payment status from our gateway partners, delivery status from our courier partners, and aggregated analytics from marketing tools. These partners do not get unrestricted access to your personal profile; they only receive what is needed to perform their services.
How we use your information
We use your information first and foremost to process and deliver your orders. This includes creating your order in our system, taking payment through our payment processor, arranging shipping and returns, and sending you confirmations, invoices and delivery updates. We also use your details to reply to your questions, resolve issues with products or delivery, and send you important notices about changes to our services or policies. With your consent, we may send you emails, SMS or WhatsApp messages about new launches, offers, and fragrance‑related content; you can opt out of these marketing messages at any time by using the unsubscribe links or by contacting us. In addition, we analyse aggregated data about how visitors use our website so we can improve our design, content and product range. Finally, we may use certain information to prevent fraud, protect our rights, and comply with Indian laws and lawful requests from authorities.
How we share information
We do not sell your personal information to anyone. We only share it with trusted service providers who help us run The Sensory Date and only to the extent needed for them to do their work. For example, we share necessary details with payment processors so they can complete your transaction, with courier partners so they can deliver or collect your order, and with email, SMS and WhatsApp platforms so we can send you order‑related messages and, if you have opted in, marketing updates. We may also use analytics and advertising tools that receive anonymised or pseudonymous data to help us understand which pages and campaigns perform best. In some situations, such as audits, dispute resolution or law‑enforcement requests, we may share information with professional advisers or authorities when we believe this is required by law or necessary to protect our legitimate interests.
Cookies
Our website uses cookies and similar technologies to keep you logged in, remember your cart, and understand how visitors move through the site. Cookies are small text files stored on your device. Most browsers let you manage or disable cookies in their settings. If you choose to block certain cookies, some features of the website may not work as intended, but you will still be able to read basic information.
How long we keep information
We keep your personal information for as long as we reasonably need it to provide our services to you, to support your orders and account, and to comply with legal, tax and accounting requirements. After that, we either securely delete it or convert it into anonymised data that no longer identifies you and may be used for statistical analysis and business planning.
Your rights and choices
Under applicable Indian law, you may have the right to access the personal information we hold about you, ask us to correct anything that is inaccurate or incomplete, and withdraw your consent to marketing communications at any time. In some cases, you may also be able to request deletion of certain information, subject to our legal obligations to retain records. You can update many details by logging into your account, and you can exercise other rights by emailing us at hello@thesensorydate.com. We may ask for reasonable proof of identity before acting on such requests to protect your data from unauthorised access.
Children’s privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 18 years of age. If you are a parent or guardian and believe that a child has provided us with personal data, please contact us and we will take steps to delete that information.
Security
We take reasonable technical and organisational measures to protect your information, such as using HTTPS encryption, working with reputable hosting and payment partners, and limiting access to customer data to team members who need it to do their job. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a significant security issue affecting your data, we will act promptly and, where required, inform you.
Changes to this Policy
We may update this Privacy Policy from time to time as our business, technology or legal obligations evolve. When we make changes, we will adjust the “Effective date” at the top of this page, and in the case of important changes we may also display a notice on the website or contact you by email. Your continued use of the website after any changes take effect will mean you accept the updated Policy.
Contact
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, you can contact us at hello@thesensorydate.com or on WhatsApp at (+91) 9540663343. We will do our best to respond and resolve your query as quickly and fairly as we can.
Effective date for this policy: 10/June/2026